Question 1

How to give stay bid?

Accepted Answer

First of all, choose the accommodation business you will stay and the date range you will stay. Give your bid according to your budget. If possible, submit your bid on different dates without changing your budget.

Question 2

How should I choose a date for stay?

Accepted Answer

For the date of your stay, you can choose the day immediately the next day. However, the time required for the evaluation of your bid to the accommodation business is not enough. For this reason, we ask you to bid at least 8 (eight) days later. In the meantime, the proposal is sent to the accommodation business and approval is received.

Question 3

How much should I bid for stay?

Accepted Answer

You can search the price of the place you will stay on the internet and compare it with your budget and give a price bid. Or you can bid directly as much as your budget. Even if the amount you bid is low for your price bid to be accepted, you can make your bid accepted by bidding on different dates.

Question 4

Is there a limit on the bid price for stay?

Accepted Answer

There is no limitation on the price bid you will give to the place where you will stay. However, you must bid at least 1 (one) currency whichever currency you are using.

(For example, $1.)

Question 5

If I bid a very low price for stay, will it be accepted?

Accepted Answer

Your price bid may be accepted according to the occupancy rate of the accommodation establishment. If your price bid is too low, we recommend that you bid on different dates to catch the dates when the accommodation business is empty.

Question 6

How long is my bid for stay valid?

Accepted Answer

The price bid you give for the stay is valid until the date of your stay.

Question 7

The price bid I gave for the stay was not approved after a long time. What should I do?

Accepted Answer

Your price bid is valid until the date of your stay. So it may be waiting. However, the accommodation business you choose may be full on the date you choose. For this reason, we recommend that you bid by choosing a different date. As a matter of fact, if your bid has not been approved for a long time, the accommodation business may be full on the date you choose. We recommend that you contact your bid evaluator.

Question 8

How do I know that the price bid I gave for stay was not accepted?

Accepted Answer

The price bid you have given for the accommodation are valid until the date you will make the accommodation. If your price bid is not approved, the status of the bid you have made will change to not approved. If you check the status of the price bid you have submitted, you can find out if your bid has been approved.

Question 9

I would like to change the date of the bid I made for accommodation. How can I change it?

Accepted Answer

You cannot make changes to the accommodation bid you have given as the accommodation bid you have given is transmitted to the accommodation company you have selected at the time. However, you can make a new price bid for the date you want to change.

Question 10

None of the price bids I gave for accommodation were accepted. Where am I going wrong?

Accepted Answer

If none of the price bids you have given for accommodation have been accepted, you can try to submit a price bid to different accommodation establishments on different dates. Again, if your price bids is not accepted, we recommend that you increase your budget. Try to make a price bid that is close to the price bids accepted by the accommodation company you are bidding for.

Question 11

My price bid for accommodation has been accepted, but I will not be able to leave. What should I do?

Accepted Answer

Your price bid for accommodation has been accepted and if you have not paid, there is no need to worry. Your price bid will be automatically canceled.

Paid price bid for accommodation has been accepted and if you have cancellation insurance, you can get your payment back.

Question 12

I didn't like the accommodation business I was bidding for accommodation. What can I do?

Accepted Answer

If you do not like the business you have bid accommodation, whatever your problem is, we recommend that you contact the responsible accommodation operator first. If you want to be removed from our website, please contact us via our website with information and documents about the problems you are experiencing. We will evaluate your application within 7 (seven) days.

Question 13

I would like to extend my stay based on the price I have bid for the accommodation. What should I do?

Accepted Answer

You can immediately extend your stay by contacting the bid evaluator of the accommodation company on our website. However, the extension of the stay period depends on the occupancy rate of the accommodation establishment.

Question 14

My bid for accommodation was accepted. However, I had to leave the accommodation business I was bid early. Can I get a refund?

Accepted Answer

Paid paid accommodation When your bid for accommodation is approved and you make the payment, your payment will be sent to the accommodation business you bid for. For this reason, you need to contact the business where you are staying.

Question 15

I made a bid for accommodation and it was accepted. Can someone else stay in my place?

Accepted Answer

When your bid for accommodation is accepted, the booking process is made on your behalf. However, you can contact the accommodation company where you have made a price bid and get information.

Question 16

The accommodation business that I want to quote a price for accommodation is not on your website. What can I do?

Accepted Answer

If you contact us immediately or any bid evaluator, we will add the accommodation business to which you will submit a price quote to our website as soon as possible.

Question 17

I would like to give a bid to the accommodation business including transportation. What should I do?

Accepted Answer

You can also give a price quote to the accommodation company for transportation. A bid evaluator is assigned to you for the price bid you provide for transportation. We recommend that you contact the bid evaluator assigned to you for transportation.

Question 18

Will I receive an incomplete service during my stay because I stay in the accommodation business with a low price bid?

Accepted Answer

No. Whatever services other customers use for free, you can use for free.

Question 19

All of the bids I made to different accommodation establishments on different dates were approved. Do I have to go to all of them?

Accepted Answer

No. You can only go to the accommodation business where you have paid.

Question 20

According to what should I determine the price bid I will give for accommodation?

Accepted Answer

It is the healthiest thing to determine the price bid you will give to accommodation establishments according to your budget. Anyway, our goal is to arrange a place to stay for you according to your budget. However, of course, if you can exceed your budget, you can make a bid close to the actual price of the accommodation business you have chosen.

Question 21

We made the same bid to the same accommodation business with a family I know. However, my bid was not approved. What should I do?

Accepted Answer

The accommodation operator has the authority to evaluate the requests of the bids submitted. It may be that he evaluated the bid of another person who made the same bid as you, but did not evaluate yours. In general, this is due to the amount of vacancies in the accommodation business on the date of submission of bids. Our advice to you is to contact the bid evaluator of the accommodation business you are bidding for and ask if they can do anything. Bid evaluators will contact the accommodation company you are bidding for and find out why your bid was not evaluated and similar situations and inform you.

Question 22

Can I change the bid evaluator of the accommodation business?

Accepted Answer

You cannot change the bid evaluator of the accommodation business. However, if you are having a problem with the bid evaluator, you can send it to us from the contact section.

Question 23

In response to the price bid I gave to the accommodation business, the accommodation business gave a very high price bid. What should I do?

Accepted Answer

You do not have to accept the very high price bid bid to you by the accommodation company. Our advice to you is to submit a bid for the same date at the same price again.

Question 24

How many days will the price bid I have given to the accommodation company be approved?

Accepted Answer

The bid you make to the accommodation business will be transmitted to the accommodation business immediately. The accommodation operator must approve or reject this bid until 5 (five) days before the date of your stay.

Question 25

Will I submit the price bid for the accommodation according to the auction procedure?

Accepted Answer

Your price bid is not evaluated according to the auction procedure. Your price bid may be lower than the price bid given on the monthly date. If the accommodation establishment has an empty room on the date you submit a bid, your bid will be evaluated.

Question 26

I entered the wrong age or number of children when bidding for accommodation. Can I correct them?

Accepted Answer

When you submit a price bid for accommodation, the content of your price bid is processed instantly and transferred to the accommodation business you have made a bid to. For this reason, you cannot change the price bid you have given for the accommodation, but you can make a new price bid by providing the correct information.

Question 27

I submitted a price bid for the accommodation and it was accepted. However, I entered the number or age of children incorrectly. Will I have problems?

Accepted Answer

You will probably have problems with the establishment where you will stay. Contact the establishment where you will stay and report this problem. However, we recommend that you submit a new price bid with the correct information. Because in such cases, accommodation establishments may cancel your reservation due to false statements.

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ជំនួយ

សំនួរដែលត្រូវខេស៊ូ

ក្រុមការងារ

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ជំនួយ

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